Your Safety Comes First

Gambling always carries the risk of financial loss. Treat playing as paid entertainment, not a way to make money. You can enjoy play responsibly and protect your wellbeing by using control tools and setting limits on the site. WG casino offers these tools in your account settings.

• Set an affordable budget before you start. Do not borrow to gamble.
• Decide your time limit and use session reminders.
• Use deposit, loss, wager, and reality check limits to manage spending.
• Keep track of your account history and learn from your play.
• Avoid chasing losses. Take a break if upset or tired.
• Separate betting funds from bills and savings.
• Only gamble when sober and calm.
• Turn off marketing if it triggers play you do not want.
• Use time-out or self-exclusion if you need a longer break.
• Seek support early if control slips.

Gambling in the UK is restricted to adults aged 18+.

Problem gambling can develop over time. Look for early warning signs and act promptly.

• Spending more than you can afford or than planned.
• Chasing losses after losing bets.
• Hiding betting from family or friends.
• Feeling anxious, irritable, or low when not gambling.
• Borrowing money or using credit to fund play.
• Missing work, study, or social plans due to gambling.
• Thinking about betting most of the day.
• Failed attempts to cut down or stop.
• Increasing stakes to feel the same excitement.
• Gambling to escape stress, worry, or difficult feelings.

Gambling addiction is a serious condition and needs attention.

You can take effective steps to reduce risk and stop harmful play. The platform provides built-in tools and links to external support in the UK.

• Set or lower deposit, loss, and wager limits.
• Use time-outs or a cooling-off period to pause playing.
• Enable reality checks and session reminders.
• Self-exclude through your account or via GAMSTOP for multi-operator exclusion.
• Install blocking software such as Gamban on all devices.
• Ask your bank for a gambling merchant block where available.
• Remove saved payment methods and delete app or browser shortcuts.
• Opt out of marketing and push notifications.
• Share your plan with someone you trust, or a trained adviser.
• Contact specialist support for assessment and ongoing help.

WG casino can help set limits or close your account on request.

Confidential help is available nationwide. You can access free professional support, advice, and practical tools.

• National Gambling Helpline (24/7): 0808 8020 133, or Live Chat at GamCare.
• GamCare treatment and support: gamcare.org.uk.
• BeGambleAware information and self-assessment: begambleaware.org.
• NHS gambling treatment: nhs.uk.
• GAMSTOP multi-operator self-exclusion: gamstop.co.uk.
• Gamban blocking software: gamban.com.
• TalkBanStop partnership: gamcare.org.uk/talkbanstop.
• MoneyHelper debt advice: moneyhelper.org.uk.

If you are worried about your gambling, our support team can help. You can reach trained staff for guidance and account controls.

• In-account live chat.
• Secure contact form in the Help Centre.
• Email support via your registered account.
• Phone support for UK customers.
• Responsible Gambling Team for personalised limits and self-exclusion.
• Request a call-back through your account settings.

WG casino support can assist with limits, time-outs, or account closure.